One platform with everything you need to create customers for life.

Forget everything you know about CRM, marketing automation and customer service software.

Sugar’s robust suite of customer experience solutions is changing the game for organizations everywhere.

It’s how two million users are already closing deals faster and creating customers for life, without spending countless hours digging for data.

Try SugarCRM for free

SugarCRM empowers your marketing, sales and services teams to collaborate across the entire customer lifecycle for more meaningful, memorable experiences.

Market with insight

Capture the attention of your most promising prospects.

Sell smarter

Create more meaningful experiences and build lasting relationships.

Serve exceptionally

Give customers the support they need quickly and confidently.

Trusted by over 2 million people

More than 2 million users in 120 countries have switched to SugarCRM to fuel extraordinary customer experiences.

SugarCRM has disrupted the market with a relentless pursuit of innovation and visionary solutions, bringing the world’s first no-touch, time-aware CX platform.

Their CX suite aggregates the millions of different data points on your customers and turns them into proactive truths, trends and predictions for you to leverage.

What makes Sugar different

Learn More About Highland's CRM Practice

For over 20 years, Highland's team of designers, developers, and strategists have helped organizations turn their biggest uncertainties into opportunities for growth.

Ready to get started? Get in touch.

John Chlopek

Principal, CRM Practice

Working with Highland's CRM team

The Highland Way, surrounded by the process: Meet, Plan, Design, Develop, Test, Evaluate.

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Highland works with companies worldwide, like these offices shown here.

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