Hey, we're Highland.

Nice to meet you.

At Highland, we research, design, and build digital products and experiences for customer-centric companies and mission-driven organizations.

For over 20 years, our team of designers, developers, and strategists have helped organizations turn their biggest uncertainties into opportunities for growth. We work with leaders in design, digital product, or innovation who is responsible for creating meaningful change in their organizations.

Our core services include:

  • Design sprints
  • Jobs to Be Done research
  • Customer journey mapping
  • Digital product strategy
  • Web & mobile apps
  • CRM development

Looking for a partner to help you design and build impactful, customer-centric digital experiences? Let's talk.

Jon Berbaum


“Had we not done this process, we likely would have invested money in the wrong sort of technology. The journey mapping process helped dramatically decrease our risk in technology selection and got us pointed in the right direction as a new team.”
Christopher Neuharth
Director of Digital Health & Experience, Children's Hospital of Wisconsin

When I use the term trusted partner, that's really the feeling between Highland and Materion. We felt like Highland really tried to become our organization.
Jason Maher
VP of Sales, Materion Corporation


CX experts Charissa Morgan and Florence McCafferty digging into CX work at the Highland offices.

FREE GUIDE: Getting Started with Journey Mapping

Learn how to create your own journey map in just four weeks with our free step-by-step guide.

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Highland Outsystems developers Giovanni Perez and Jordon Welch collaborating on build.

FREE GUIDE: How to Hire a Software Development Firm

How to price your scope of work, qualify vendors, and find the perfect partner for your next big project.

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