Close more deals.
Streamline your business.
Delight your customers.

We empower our clients with software tools
that move their businesses forward.

For over 10 years, we’ve helped hundreds of organizations just like yours turn their greatest uncertainties into opportunities for growth.


At Highland, we work with marketing, sales, service, and technology leaders who are responsible for initiating change in their organizations. We empower our clients with the tools to help increase efficiency, heighten team member and customer experience, and ultimately drive revenues.

Our Technologies

SugarCRM

Empower your marketing, sales and services teams to collaborate across the entire customer lifecycle for more meaningful, memorable experiences.

Creatio

Automate any business idea in minutes using Creatio's suite of tools including low-code, process automation and CRM platforms.

OutSystems

Build and deploy a full range of applications — from consumer apps to critical business systems — faster than you ever thought possible

The outcome was terrific. It went well beyond CRM expertise. Their people are able to digest the challenge quickly...They then provided a vetted solution that made perfect sense. What blew me away was the depth of comprehension and efficiency in their solution.
CEO
Marcel Digital

Our core services include:

  • Assistance with software platform selection
  • Requirements gathering
  • Customer journey mapping
  • Certified expertise in web and mobile application configuration
  • Project management
  • On-boarding and training

Looking for a partner to help you select, design, and implement impactful, customer-centric digital experiences?

Let's talk

Recent clients

Refugee One
Alto-Shaam
Greif logo
Harvard University Health Services logo
Lackner Group logo
Agiliti logo
RobertShaw logo
Marcel Digital logo
Rapid Displays logo
Opto logo
I admire their knowledge of CRM and their ability to share that insight with customers. They made what could have been an extremely painful process into an easy one.
Director of Sales & Marketing
The Lackner Group

Ready to get started? It only takes three steps:

1. Meet with us.

We’ll listen carefully to you and the problems you’re facing and see if we’re a good fit.

2. Create a plan.

We’ll craft a plan to help you determine which tool is the right fit based on your customer and business needs.

3. Start innovating.

We’ll work alongside you to put your plan into action, helping you configure a technology system that will help move your business forward.

Sound like a plan? Get in touch.

Fill out this contact form to get in touch with John, the Principal of Highland's CRM Practice.

He'll follow up within the next business day to schedule time to talk about your business challenge and see how Highland can help.

John Chlopek

Principal, CRM Practice

Resources

A snapshot of Highland's gratitude wall.

The Highland Journal

Tips for taking your technology and customer experience to the next level.

Read On

SugarCRM Database Tracker

Trying to get your SugarCRM storage under control? We've got a tool that can help.

Find out more